Terms of Service

Skyvoice provides services including but not limited to:

• VoIP and telecommunications solutions
• Networking solutions
• Renewable energy and solar services
• Home automation systems
• Product sales and installations
• Technical support and maintenance

All services are subject to availability.

• All quotations are valid for the period specified in the quotation.
• Prices may change without notice.
• Additional work outside the original scope may incur extra charges.
• Installation timelines may vary depending on availability and site conditions.

• Payment terms will be specified on invoices or quotations.
• Late payments may result in suspension of services.
• Ownership of products remains with Skyvoice until full payment is received.

Products supplied may carry manufacturer warranties subject to manufacturer terms and conditions. Skyvoice does not guarantee uninterrupted or error-free operation of any product or service.

To the fullest extent permitted by law, Skyvoice shall not be liable for:

• Indirect or consequential damages
• Loss of profits
• Business interruption
• Data loss
• Downtime caused by third-party providers or force majeure events

Customers use services at their own risk.

You agree not to:

• Use the website unlawfully
• Attempt unauthorised access
• Distribute malicious software
• Copy or reproduce website content without permission

All website content, branding, graphics, logos, text, and media remain the property of Skyvoice unless otherwise stated. Unauthorised use is prohibited.

Some services may rely on third-party providers, including internet, cloud, VoIP, or payment providers. Skyvoice is not responsible for failures caused by third-party systems.

Cancellation requests must be submitted in writing. Refunds, where applicable, are subject to:

• Work already completed
• Products already ordered
• Installation or service costs incurred

Custom or special-order products may not be refundable.

Support hours may vary depending on service agreements. Emergency or after-hours support may incur additional fees.

These Terms are governed by the laws of the Republic of South Africa. Any disputes shall be subject to the jurisdiction of South African courts.

Skyvoice reserves the right to update these Terms at any time. Continued use of the website constitutes acceptance of the updated Terms.

Skyvoice Group
82 Main Road, Sea Point
Cape Town, South Africa

Phone: 021 879 2211
Email: info@skyvoice.co.za